The annual Ford Trend conference tackled the issue of data collection and how companies use that data to improve customer interactions.
Our super-dooper social media GeekMoms posed a question a couple weeks ago. “So how are you liking the Facebook Timeline? Got any questions you’d like us to tackle at GeekMom?” I didn’t show all the responses in this screen shot, but there were many. As you can see, they ranged from the first responder’s “LOVE LOVE LOVE…” to the second responder’s “I absolutely hate it…”.